Privacy policy

Personal Information Collection Statement This Personal Information Collection Statement (“PICS”) is intended to inform you, in accordance with the Personal Data Protection (Privacy) Regulations:
for what purpose your personal data collected by us will be used once it has been collected in connection with your use of this website (“Website”) or your purchase of products sold through this website (“Products”);
to whom your personal data may be disclosed;
and to whom you may send requests to view or correct your information.

We may revise this PICS by amending this page. You should check this page from time to time to take note of any changes we make.

1. user details 1.1 (“we”, “us”, “our”) means the data user.
2. Data Subjects This PICS applies to the personal data of (“you” or “your”): (a) Visitors: people who visit our website; (b) Users: people who purchase, request or receive products; (c) Contacts: people who contact us via our website, email or otherwise.
3. What we collect
3.1 We may collect, store, process, transfer and use the following types of personal data
(a) from visitors: IP address or other unique device identifiers;
(b) from users: username; account password;

vii. Payment information;
* viii. Telephone number;
(c) Contact persons:
*full name;
*e-mail address;

iii. any other personal data that you provide to us.
* denotes mandatory personal data

3.2 If you do not provide us with Mandatory Personal Data, we may not be able to provide you with access to our website, deliver our products to you or respond to your communications with us.

4. Purpose and use
4.1 We may collect, store, process, transfer and use your personal data for the following purposes:
(a) to provide you with our products, such as: to process and fulfill your orders; if you choose to register an account on our website, to create and update your account registered with us; and iii. to process and facilitate billing and payment of your orders;
(b) to monitor and analyze the use of our website and to compile aggregate statistics about such use
(c) to personalize your experience on our website, including identifying your preferences and behavior to better meet your individual needs
(d) to improve our website and products based on information and feedback we receive from you and based on our analysis of the use of our website and purchase of products
(e) for research and development and by using your personal data to test, research, analyze and support product development (including machine learning) (f) for customer service and to help us respond more effectively to your service requests, feedback and support requests
(g) for non-marketing communications relating to your orders, such as order confirmations and delivery notifications
(h) for technical purposes and for project management requirements;
(i) the purpose is directly related to the purpose for which the personal data was collected
or (j) we may use the personal data for other purposes arising from an exemption or otherwise in accordance with applicable laws and regulations.
5. Assignor
5.1 We may disclose your personal data to the following persons
(a) our employees and directors
(b) our affiliates and their employees and officers
(c) Shopify Inc. and its subsidiaries and parent company, an IT service provider engaged by us to manage and maintain the Website and process your orders placed through the Website
(d) Paypal Holdings Inc. and its subsidiaries and other payment processors or intermediaries (“Payment Processors”) that we may engage to process payment transactions for us in relation to our products or in the course of our business
(e) suppliers of our products (“Suppliers”) to facilitate the dispatch of our products to you
(f) other service providers and processors engaged by us, such as: administrative service providers; IT service providers and software providers;
iii. Data analytics providers;
data entry and processing service providers; cloud service providers; and credit reference agencies.
(g) our insurers and bankers
(h) our professional legal, financial and accounting advisors
(i) other companies, organizations or persons as required by applicable law, regulation, legal process or governmental request or where disclosure is appropriate due to security concerns. This includes exchanging your Personal Data with other companies, organizations or persons for the purpose of fraud protection and prevention; and
(j) other companies, organizations or persons in connection with the negotiation of a merger, sale of company assets, consolidation or reorganization, financing or acquisition of all or part of our business by or to the other company.
5.2 If you make payments to us through a payment processor, you are entering into a contract directly with the payment processor and are subject to its terms of use and privacy policy. You should review the payment processor's privacy policy and, where applicable and at your discretion, consent to any such policy that is not governed by this PICS or our privacy policy.
5.3 If we share your personal data with other persons, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.
5.4 We may disclose your personal data to persons other than those described in paragraph 5.1 above if we inform you in advance and obtain your consent.
6. Cookies
6.1 Our cookie policy forms part of this privacy policy through which you can access and use our website.
6.1 A cookie is a small data file that a website can send to your computer or device when you visit our website.
6.2 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognize you and remember important information that makes your use of a website more convenient (for example, by remembering your user preferences).
6.3 We use cookies to:
(a) store technical data to ensure that our website loads and displays correctly and efficiently when you visit our website
(b) remember choices you have made or information you have provided (such as your username, language or the region you are in) so that your preferences are remembered for your future visits to our website and you do not have to re-authenticate on your future visits;
(c) analyze how you navigate our website to help us optimize the design; and
(d) track your behavior and preferences so that we can assess the type of information and products from us that you may be interested in.
6.4 We use:
(a) session cookies, which are unique to each visit to our website; and
(b) persistent cookies, which are not deleted when you close your browser window and are activated each time you visit our website.
6.5 The cookies we use are either:
(a) essential cookies, which are essential to enable our website to help you move from page to page and use the features of our website
(b) functional cookies, which enable our website to remember the choices you make and provide more personalized features; or
(c) performance cookies, which collect information about your use of our website and help us to improve how the website works.
6.6 We use a limited number of third party cookies; these can be found in our cookie policy.
6.7 By continuing to use our website without notifying us of your refusal to use cookies or withdrawing your consent, you agree to our use of cookies.
6.8 You can refuse to use cookies or withdraw your consent at any time by selecting the appropriate settings in your browser. These settings can usually be found in the “Options” or “Preferences” menu of your browser, or by clicking on “Help” in your browser menu. Deleting cookies may affect your use and experience of our website.
6.9 We only store cookies for the time necessary for the function for which they are used. This function varies depending on the cookie.
7. Storage
7.1 We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We may also retain your personal data for a longer period if it is necessary to comply with our contractual or legal obligations.
7.2 Personal data that you have provided to us will be destroyed at the end of this retention period.
8. Access and rectification
8.1 In accordance with the PDPO, you have the right to:
(a) request a copy of your personal data held by us, unless we are exempt from fulfilling a data access request; and
(b) request that we make any necessary corrections to personal data that you consider inaccurate after we have complied with a data access request from you. We may refuse a request to correct data if we consider that the personal data is accurate, an opinion expressed or the proposed correction is incorrect.
8.2 If you wish to access or correct your personal data, please contact us.
8.3 We reserve the right to charge a reasonable fee for processing a request for access to or correction of personal data.
9. Direct marketing
9.1 We may use the personal data we collect about you to market our products directly to you.
9.2 The types of personal data we use for direct marketing purposes are
□ Your full name;
□ Your email address;
I do not object to the use of these types of personal data for direct marketing purposes.
I object to the use of the types of personal data indicated in the ticked boxes for direct marketing services (but not the other types).
9.3 The direct marketing activities that we intend to carry out using your personal data are
Information and promotional material about: our products, similar products you have previously purchased, discounts and other promotions and information about us which we think you may find useful;
□ updates in relation to our website or our products; and
□ festive greetings.
I do not object to receiving these types of direct marketing activities
I opt out of receiving the types of direct marketing activities listed in the ticked boxes (but not the other types).

9.4 Unless you explicitly give your consent, we may not use the types of personal data for the direct marketing activities described in this clause 11.
9.5 If we obtain your consent to direct marketing, we may disclose your personal data for direct marketing purposes to the persons referred to in paragraph 5.1 above.
9.6 You can ask us to stop using your personal data for direct marketing purposes at any time by sending us an email or responding to a direct marketing message from us entitled “unsubscribe”.