Return and refund policy
Return of goods:
If you are not satisfied with your purchase, you may return the purchased items in their original condition within 30 days of delivery (please include tracking number).
Upon receipt of the goods, the purchase price will be refunded. All returns must be registered through our customer service.
I have received a defective item:
If you have received a defective item, please contact our support team immediately with the following information: Your order number Which item is damaged A description Photographic evidence
If your package has been damaged during delivery, please take a picture and send it directly to our customer service.
All claims for damaged packages must be made within 7 days of the delivery date. We cannot issue a refund, credit note or replacement without proof of damage from a member of our support team.
I have received the wrong item: In the unlikely event that you have received the wrong item, please contact our support team immediately and provide us with the following information:
- Your order number
- The name of the item you did not receive
- The name of the item you received
- A picture of the item you received.
Exchange: Unfortunately, you cannot exchange items with us. If you wish to do so, we recommend that you return the product to us and then order the correct product from us.
For defective products: If the product is defective, has been damaged in transit or is otherwise faulty, there are no return fees.
If I want to return the item(s): If the customer has purchased the wrong product, if it does not fit or if the customer no longer wants it, the customer is responsible for the actual costs of return shipping and the return receipt.
Return address
Consignee: John
Contact: +8617757903756
Address: 2nd floor, Building 9, No. 887 Changchun West Rd. China (Zhejiang) Pilot Free Trade Zone, Jindong District, Jinhua, Zhejiang ZIP code: 321036
Estimated return cost : 343 SEK
Please don't hesitate to always contact our customer support as well:
info@svensk-butik.se
Cancellation policy
If you wish to cancel your order, you must notify us within 24 hours, after which we reserve the right to refuse cancellation if your order is already being processed.
In that case, please wait for the receipt of the order, thank you for your understanding.
Please do not hesitate to always contact our customer support as well:
info@svensk-butik.se
Imprint
Swedish Store
www.svensk-butik.se
info@svensk-butik.se
Contact form
info@svensk-butik.se
Track your order
https://svensk-butik.se/parcelpanel