Terms and conditions

Introduction
1.1 These terms and conditions apply to the use of our website or the purchase of products offered through our website.
1.2 The defined terms and interpretations of these Terms are set out in clause 26.
Acceptance
2.1 You represent and warrant that:
(a) you are a natural person and are at least 18 years old
(b) you have the authority to enter into a legally binding contract with us; and
(c) you are not prevented by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your right to accept these Terms.
2.3 You represent and warrant that you have not:
(a) been convicted of any computer or internet related offense; and
(b) previously refused Products or access to the Website.
2.4 We reserve the right to deny you access to our website if we consider such a refusal to be necessary or appropriate.
2.5 Waiver of an order means:
(a) your representation and warranty that you have carefully and fully read these Terms;
(b) your offer to purchase the Order only in accordance with these Terms;
(c) your agreement that any order confirmation will be based solely on these Terms; and
(d) your commitment to us to comply with these Terms.
2.6 If you do not agree to these Terms, you must not use the Website or purchase any Products.
2.7 You must expressly agree to these Terms in order to:
(a) submit information to or through our website; or
(b) purchase a Product.
2.8 By visiting our website, purchasing products or agreeing to these terms:
(a) you also agree to our Privacy Policy; and
(b) you accept and agree to comply with our Acceptable Use Policy (see paragraph 12 below for more information).
2.9 We recommend that you print a copy of these Terms for future reference.
2.10 If you do not agree to these terms, you must not place an order or communicate with us.
3. personal use
You acknowledge that you will use the Website to purchase Products solely for your own personal, non-commercial use as a principal and not as an agent or on behalf of anyone else.
4. Prices
4.1 The prices of the Products displayed on our website include shipping charges, but exclude any duties, taxes, levies, imposts or other similar governmental charges (“duty unpaid and taxed”).
4.2 Any duties, taxes, fees, imposts or other governmental charges and declarations related to the importation of the Products to the delivery address are your responsibility and are not included in the Product prices. All deliveries may, in some cases, incur additional costs for which the Seller is not responsible and which shall be borne by the Customer. These include, in addition to shipping costs, the cost of customs duties or import VAT, as the goods are shipped from a non-EU country (China); it should be clarified with our customer service if customs duties apply to a product before placing an order. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped “duty unpaid and taxed”. The buyer is the “importer of record” and is responsible for the proper payment of customs duties and/or import taxes and must comply with all laws and regulations of the importing country. As the rules for importing goods vary from country to country, please check the import duties and VAT in your country before placing your order. The buyer is responsible for fully verifying compliance with all laws and regulations of the importing country upon receipt of the goods.
4.3 We will do our best to ensure that all details, descriptions and prices of the products displayed on our website are accurate. However, there may be instances where errors may occur. If we discover that a pricing error has occurred, we will inform you as soon as possible and give you the option to confirm your order at the correct price or to cancel your order. If we are unable to contact you or do not receive a response from you, the order will be treated as canceled and you will receive a full refund. If you choose to confirm your order, we will arrange the delivery of your order and charge or refund the amounts set out in the message we send to you shortly after we receive your order confirmation, using the same payment method you used to place your order.
4.4 We are not obliged to fulfill an order if the price quoted on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. However, such changes will not affect an order for which an Order Confirmation has been sent.
5.Place an order
5.1 Once you have placed an order, all orders are subject to stock sales. If we have sufficient stock to fulfill your order, you will receive an order confirmation which will be considered as our acknowledgement of receipt of your order. In the event of any delivery problems or lack of stock to fulfill your order, we will inform you by email and refund any payments made for the order.
5.2 A contract is only concluded if we have issued an order confirmation to you and only in respect of the products specified in the order confirmation. These General Terms and Conditions of Sale form an integral part of the contract and are incorporated to the exclusion of all other terms and conditions.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate shipments at separate times.
5.4 We reserve the right to remove products from the Website at any time. We also reserve the right to edit or remove any material or content from the Website. We shall not be liable to you or any third party for the removal of any product from our site or for the editing or removal of any material or content from our site.
5.5 We reserve the right to refuse or reject any order placed by you at any time (including after sending an order confirmation). We shall not be liable to you or any third party for the cancellation or rejection of an order.
5.6 If we cancel your order after we have received payment (and also after we have sent an order confirmation), the payment for the order will be refunded to you in full.
6.Payment
6.1 You can pay for the Products using any of the payment methods listed on our website.
6.2 You can also pay for all or part of your order using a promotional voucher provided by us. Promotional vouchers can only be redeemed online at checkout.
6.3 We may use payment intermediaries to make payments between you and us. You agree that we may pass documents and information about you to these payment intermediaries, including documents and information containing your personal data.
6.4 We are not a regulated payment processor or money service provider and we are not liable for any payment errors or problems caused by payment intermediaries.
6.5 You are responsible for providing complete and accurate information during the payment process, and all payments must be made using your own funds. By placing an order, you confirm that:
(a) the payment method used for payment is yours;
(b) if applicable, you are the rightful holder of the promotional voucher; and
(c) you have sufficient funds or credit capacity to pay for the relevant order.
6.6 We are not responsible for any unauthorized use of your credit, debit or prepaid cards by third parties, even if these cards have been reported as stolen. We have the right to inform all relevant authorities (including credit reference agencies) of any fraudulent payments or other illegal activity.
6.7 You must not:
(a) make or attempt to make any chargebacks in connection with any payment you have made for Products; or
(b) reverse any payments you have made in connection with Products.
6.8 You shall indemnify us fully against any chargebacks or cancellations of any payment made by you and against any loss, cost, liability or expense which we may incur as a result of or in connection with such chargebacks or cancellations.
7.Delivery
7.1 We will endeavor to deliver your order to the delivery address specified at the time of ordering.
7.2 We will provide an expected delivery date at checkout for your order.
7.3 We may notify you if we are unable to meet the estimated delivery date, but we will not be liable to you for any loss, liability, costs, damages, charges or expenses arising from any delay in delivery, to the extent permitted by law.
7.4 We may not be able to deliver Products to certain locations, in which case we will inform you and arrange to cancel and refund the order or deliver the order to an alternative delivery address confirmed by you.
7.5 All risk in the Product passes to you on delivery to the delivery address, unless delivery is delayed due to a breach of your obligations under these Terms. Risk passes at the time when delivery would have taken place if you had not breached the law.
7.6 If you cannot accept delivery or collection of your order, we may leave a card with instructions for re-delivery or collection by the carrier.
7.7 If delivery or collection is delayed by your unreasonable refusal to accept delivery, or if you fail to accept delivery or collect your order from the carrier, we may charge you for any fees and other costs we may reasonably incur in returning the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods will be dispatched within 2-5 days of confirmed receipt of payment. The standard delivery time is 5 to 8 working days, exceptionally up to 4 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order will be shipped by the manufacturer as soon as the full order is available.
7.9 All duties, taxes, customs charges, levies or other official charges and declarations related to the importation of the Products to the delivery address are your responsibility and are not included in the Product prices. All deliveries may, in some cases, incur additional costs for which the seller is not responsible and which are to be borne by the customer. These include, in addition to shipping costs, the cost of customs duties or import VAT, as the goods are shipped from a non-EU country (China); it should be clarified with our customer service if customs duties apply to a product before placing an order. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped “duty unpaid and taxed”. The buyer is the “importer of record” and is responsible for the proper payment of customs duties and/or import VAT and must comply with all laws and regulations of the importing country. As the rules for importing goods vary from country to country, please check the import duties and VAT in your country before placing your order. The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.
8.Cancellation or modification of orders
8.1 Once an order has been placed on our website, you can cancel or amend it by sending us an email.
8.2 Once an order has been packed, it cannot be canceled or changed; instead, the order must be returned to us in accordance with paragraph 10 below. As our goods are shipped from Asia, transit times may be longer and we have no control over these times. If the products are already on their way to you, it is not possible to cancel. Please wait until you receive the goods and send them back to us. Of course, you can still inform us of your cancellation in advance. To guarantee a quick return, we ask you to send us a shipping confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order, if the goods have not been received.
8.3 As we work with a fully automated system, orders are activated immediately after they are shipped. Therefore, unfortunately, we cannot interrupt the delivery process until delivery, so that a refund before receipt of the goods is only possible up to 24 hours after the order.
9.Defective products
9.1 You acknowledge that the Products are standard products and not tailored to meet your specific requirements.
9.2 All product descriptions, information and materials on the Website are provided “as is” without any express or implied warranty or other representation.
9.3 Illustrations of products may differ slightly from the actual product you receive.
9.4 If the Product you receive is defective, you may send us an email informing us of the Product to be returned and attaching a photograph of the defective Product.
9.5 You can return the Product to us in accordance with paragraph 10.
9.6 We will examine the Product as soon as we receive it. Our processing time depends on your order.
9.7 We will inform you by email if we are satisfied that the product is defective.
9.8 Our sole obligation to you in respect of defective Products is either (at our sole discretion):
(a) to replace the Product and pay the cost of shipping the Products to the delivery address, in which case you must return the defective Product to us and we will deliver a replacement Product to you at the delivery address; or
(b) to pay you an amount equal to the price of the Product and the cost of returning the defective Product to us. We will pay this amount to you by depositing it into the account from which we received the payment and using the same payment method.
9.9 If we determine that the Product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the Product and we may require you to pay any reasonable service charges and deduct them from the payment method used for the order. We shall not be liable to you for any loss, liability, cost, damage, charge or expense arising out of this paragraph to the extent permitted by law.
10. Returns and refunds
10.1 Our returns policy is part of these terms and conditions of sale, which you can access and use our website.
10.2 If you are not completely satisfied with your order, you can send us an email informing us of the product to be returned and send it back to us. The right of withdrawal is 30 days from the date on which you, or a third party other than the carrier and designated by you, took or received the last product.
10.3 The return and costs are at the customer's expense and must be paid by the customer.
10.4 We must have received the Product for the customer to be entitled to a refund. We will check the returned Product on arrival.
10.5 You must ensure that the Product is sent to us in the same condition as you received it and that it is properly packaged. The Product must be unused, the Product labels must not have been tampered with and the Product must be in its original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the Product.
10.6 Our processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the product you are returning, we will send you an email authorizing your return. A refund will be issued immediately to the payment method used for the order, after we have sent you a notification of acceptance of your return.
10.8 The withdrawal is complete once we have received the physical goods.
10.9 As our goods are shipped from Asia, delivery times may be longer, which is beyond our control. If the goods are already on their way to you, it is not possible to withdraw. Please wait until you have received the goods and send them back to us. Of course, you can also inform us of your cancellation in advance. To ensure that the goods are returned to you as quickly as possible, we ask you to send us a confirmation of dispatch. An early refund is possible at the earliest 16 weeks after receipt of the order, if the goods have not been received.
11. Coupons
11.1 You can use our promotional coupons or discounts when paying for products on the Website.
11.2 To use a voucher or discount, the voucher or discount code must be entered at checkout for our order.
11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be counted towards the total amount of your order at checkout.
11.4 You may only redeem or use one promotional coupon or discount per order.
11.5 The credit from a promotional voucher does not bear interest and has no cash value.
11.6 If the credit on a promotional voucher is insufficient for your order, you may pay the difference using a separate payment method available on the Website.
11.7 If you use a promotional voucher for an order that has been returned, the value of the promotional voucher will not be refunded. However, if you have paid for part of it using a separate payment method, that part may be refunded.
12. Authorized use
12. 1 You must not (“Prohibited Actions”): (a) use our website in any way or take any action that causes or is likely to cause damage to the website or impairment of the website's performance, availability or accessibility; (b) use our website in an unlawful, unethical, fraudulent or harmful manner, or in connection with any unlawful, unethical, fraudulent or harmful purpose or activity (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material consisting of (or relating to) spyware, computer viruses, trojans, worms, keystroke loggers, rootkits or other malicious software (d) conduct any systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on or in relation to our website without our express written consent; (e) access or otherwise interact with our website using any robot, spider or other automated means; (f) violate the guidelines set forth in our website's robots. txt-file; (g) use data collected by our Website for any direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mailing); (h) use data collected by our Website to contact individuals, companies or other persons or entities; (i) use or direct the Website to interact with entities, unless you are expressly authorized to do so (j) use, directly or indirectly, the infrastructure of the Website to initiate, propagate, participate in, direct or attempt to engage in hacking attacks or to send network messages that are bandwidth intensive, harmful or potentially harmful to any Device, whether or not owned by us (k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive or access the structure or source code of the Website (whether for the purpose of creating derivative works from the source code or otherwise), directly or indirectly (l) use or access the Website to create a similar or competing product or service, or to communicate to third parties a comparative or product comparison; (m) sell, assign, sublicense, transfer, distribute or lease your access to the Website;  (o) make the Site available to any third party through a private computer network; (p) edit or modify in any way any of the Content or any hard or digital copy of any material printed or copied from our Site; (q) use the Site in any manner prohibited by any law or regulation applicable to the use of the Site; (r) make any unauthorized requests or orders; or (s) place speculative, false or fraudulent orders.
12.2 You agree that you will be liable to us for any damage, loss, liability, cost or expense that we may suffer or incur as a result of or in connection with any Prohibited Activity committed or authorized by you.
12.3 You undertake to inform us as soon as possible after you become aware that any person is engaging in a Prohibited Activity. You will provide us with reasonable assistance in any investigation we may conduct based on the information you provide to us in this regard.
12.4 You must ensure that any information you provide to us through our website or in connection with our website or the Products: (a) is true, accurate, current and complete and not misleading; (b) complies with all applicable laws and regulations; (c) does not violate the privacy, data protection, confidentiality or intellectual property rights or any other rights of any person; and (d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise unacceptable.
12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will promptly update any information you provide to us so that any information you provide to us is always complete and accurate.
12.6 You must comply with all applicable laws that apply to your use of the Website, and it is your own responsibility to ensure that you comply with them, whether they are based on your country of residence, the place where you access the Website or otherwise.
12.7 Please email us if you become aware of any material or activity on our site that does not comply with these terms.
13. Links to the website
13.1 Links from our website to other websites and resources provided by third parties are provided for information purposes only. Links from our site to other sites and resources should not be construed as a recommendation or endorsement by us of those linked sites or resources or the information you obtain from them.
13.2 You acknowledge and agree that we have no right or control over the content of other websites and resources linked to our site or referred to on our site.
13.3 You may link to our website, provided you do so in a fair and legal manner and do not damage our reputation or take advantage of it.
13.4 You must not establish a link in a way that suggests any form of cooperation, authorization or approval on our part where none exists.
13.5 You must not establish a link to our website on a website that you do not own.
13.6 You must not embed our site in frames on another website or link to any part of our site other than the home page.
13.7 We reserve the right to withdraw permission to link without notice.
13.8 The website to which you link must comply in all respects with the content standards set out in our acceptable use policy (see section 12 above).
13.9 Please contact us for approval of any links to our website that do not comply with this section 13.
14. Intellectual property rights
14.1 The code, structure and organization of the Website are protected by intellectual property rights.
14.2 We are the owner or licensee of all intellectual property rights in our website and the content and materials published on it. These works are protected by laws and treaties around the world. All such rights are reserved.
14.3 You may only use the Website and all its content for your own personal, non-commercial use and in accordance with these Terms. The content on the Website includes content relating to the Products.
14.4 You undertake to inform us of any suspected infringement of our intellectual property rights.
14.5 You must not use our trade marks without our prior written consent, unless they form part of the material you use (and reproduce accurately) in accordance with section 13.
15. Data protection
15.1 Our privacy policy forms part of these terms and conditions, on the basis of which you can access and use our website.
15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these terms and conditions, you also agree that we use cookies for this purpose. For more information about cookies, please see our privacy policy.
15.3 If you provide us with your personal data, we will process such personal data from time to time in accordance with your instructions and take appropriate security measures to protect such personal data against unauthorized and unlawful processing and against accidental loss, destruction or damage.
15.4 Unless specific safeguards are appropriate or otherwise agreed in writing, information and documents generated in connection with the sale of the Products may be shared between us and, in particular, such information and documents may be available in electronic form to any of our employees, officers, consultants or agents.
16. Viruses
16.1 We do not guarantee that our website is secure or free from errors or viruses. 16.2 It is your responsibility to configure your information technology, computer software and platform to access our website. You must use your own anti-virus software.
16.3 You must not misuse our site by knowingly introducing viruses, trojan horses, worms, logic bombs or any other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site.
16.5 You must not attack our site using a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we consider that you have breached the provisions of this clause 16, your right to use our site will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so if required to do so by applicable law.
17. Liability for compensation
17.1 Subject to clause
17.13, we will not be liable, to the extent permitted by law, and will not be responsible or liable for any loss suffered by you or others as a result of:
(a) third party content or users
(b) our content, and in particular the accuracy, completeness or timeliness of our content
(c) the Products, including the quality, images, description or specifications, conformity with the description and fitness for a particular purpose of the Products
(d) reliance on any information contained in these Terms or on our website, or on any features provided in these Terms or on our website
(e) inability to access the Website or any part of it, or that access is at any time unavailable or partial or operates with errors; and
(f) any failure or delay in the performance of our obligations, whether or not we notify you of this, if and to the extent that the failure or delay is caused by any circumstance beyond our reasonable control, and which includes telecommunications failures, power failures, acts of terrorism, fuel strikes, bad weather, computer breakdowns, failure of suppliers to deliver, industrial disputes and absence of staff due to illness or injury, and the time for performance of any obligation the performance of which is so affected shall be extended accordingly
17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of profits, business opportunities, goodwill, savings or benefits or any form of indirect, special or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage occurring.
17.3 Our liability arising directly or indirectly from these Terms (including your purchase of Products from us under these Terms) or not otherwise expressly excluded by these Terms, shall be limited and restricted to the greater of $1,000 or a multiple of five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability shall be reduced by the amount of any unpaid amounts owed by you to us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms and Conditions must be brought within one year of the act or omission alleged to have caused the loss or expense.
17.5 Except to the extent that claims cannot be excluded or limited by law, no claim arising out of or in connection with these Terms and Conditions may be made by you personally against any of our employees, officers, consultants or other agents involved in the performance of the relevant obligations.
17.6 All representations or warranties, whether contractual or not, and all warranties, conditions, agreements and obligations implied by statute, custom, trade practice, usage of trade or otherwise (including implied agreements as to satisfactory quality, fitness for purpose and description) are excluded to the fullest extent permitted by law.
17.7 Only one claim against us (including our employees, officers or consultants) for an act or omission can be made. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters and includes all claims arising out of one matter.
17.8 The limitations in this clause 17 apply to our aggregate liability to you (including any other third party to whom we are liable, with or without our consent) in respect of any one claim, and you and all such other persons shall collectively be subject to only one claim by us in respect of the same damage.
17.9 If a limitation of liability applies regardless of the amount, the limitation applies to our entire provision of services or supply of products, and there are no separate aggregate limitations of liability that apply to you, each company in the group to which you belong and any person nominated by a user in the group.
17.10 If we are jointly and severally liable to you with another party, we are only obliged to pay you the part that is reasonably attributable to our fault. We will not be liable to you for the part attributable to the fault of another party for which the other party is otherwise liable.
17.11 Any liability that we may have to you shall be reduced by the amount for which another party would have been liable if either:
(a) you had also brought an action or claim against the other party; or
(b) we brought an action or claim against the other party under the Civil Liability (Contribution) Ordinance or similar legislation in another relevant jurisdiction.
17.12 In determining whether any other party is liable to you, no account shall be taken of the fact that you are unable to enforce an action against any other party because the action against that party is time-barred, that party lacks the necessary funds, that party relies on exclusions or limitations of liability or that the other party no longer exists.
17.13 The exclusions and limitations of liability set out in these Terms shall not affect our liability
(a) for death or personal injury resulting from our negligence
(b) for fraud or negligent breach of professional duty
(c) for any other liability which cannot be excluded or limited in the jurisdiction in which a relevant claim is made, including any limitations on our right to limit our liability; and
(d) in any other case, to limit our liability to an amount less than the minimum amount required in the circumstances by any other law or regulation applicable to the claim, in which case that minimum amount shall be deemed to be a substitute for the amount that would otherwise apply.
17.14 These provisions are an exhaustive list of the remedies available to either party or a third party against either party under or in connection with these Terms.
18.Liability for damages
18.1 You shall indemnify the Indemnified Parties in full, on demand, against all claims, costs and losses of any kind suffered or incurred by the Indemnified Parties arising out of or relating to
(a) a material breach by you of the provisions of these General Conditions
(b) fraud, negligence, misconduct or reckless disregard of your obligations under these Terms; and
(c) your use of our website.
18.2 We shall be entitled to recover from you all costs reasonably incurred by us in connection with a valid claim and all such costs shall be payable on demand.
19. Force majeure events
19.1 If a Force Majeure Event lasts for more than one week, we may immediately terminate the Terms by written notice and without any liability other than a refund of the Product for which you have already paid and which has not been delivered. 19.2 We reserve the right to determine at our sole discretion how to deal with the occurrence of a Force Majeure Event in order to fully comply with our obligations under these Terms.
20. Amendments
20.1 We may change these Terms from time to time. We will notify you in advance of any material changes that we think may be to your disadvantage. We will notify you of any changes to these Terms. The current terms apply to your use of our website and any products offered through our website.
20.2 If you do not agree to the amended terms, you must stop using our website or buying our products.
20.3 If you have given your express consent to these Terms, we will ask you for your express consent to a revision of these Terms before your first purchase of Products after the change takes effect. If you do not give your express consent and acceptance of the revised Terms within the time period we have specified to you, you must cease using the Website or purchasing our Products.
21. Your infringement
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we have reasonable grounds to suspect that you have breached these Terms in any way, we may
(a) send you one or more formal warnings
(b) temporarily block your access to our website
(c) suspend the processing of an order
(d) refuse to accept any payment from you; or
(e) permanently prevent you from accessing our website
(f) block access to our website from computers using your IP address
(g) contact any or all of your internet service providers and request that they block your access to our website; or
(h) take legal action against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit or block your access to our website or any part of our website, you must not take any action to circumvent such suspension, prohibition or blocking.
22.Dismissal and suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend the provision of the Website at any time, with or without cause and with or without notice.
22.3 Without prejudice to clause 22.2, we may suspend or terminate your access to the Website if your use of the Website is likely to give rise to or threatens to give rise to legal liability of any kind or to interfere with the use of the Website by others.
22.4 If we suspend or terminate your access to the Website, we will endeavor to notify you in advance. However, we may, at our sole discretion, suspend or terminate your access to the Site immediately and without notice.
22.5 We do not guarantee that our Website will always be available or that it will be available without interruption. We may suspend, discontinue, withdraw or restrict the availability of all or part of our Website for commercial or operational reasons. We will endeavor to provide you with reasonable notice of such suspension or withdrawal. In the event of any termination, suspension, withdrawal or modification of the Website, you will not be entitled to any compensation or other payment.
23.Effect of dismissal
23.1 Termination of these Terms will result in the immediate cessation of all obligations to provide Customer Services.
23.2 In no event shall you be entitled to any compensation from us for any loss of rights, loss of goodwill or other loss resulting from termination of these Terms for any reason.
23.3 Termination of these Terms shall not affect any other rights already accrued and shall not affect any provisions of these Terms which, by their terms, are or shall thereafter come into force. Clauses 17 (Liability) and 18 (Indemnity) shall survive termination of these Terms.
24.General provisions
24.1 You may not assign any of your rights under these Terms.
24.2 The rights, powers and remedies set out in these Terms are (unless expressly stated otherwise) cumulative and not exclusive of any rights, powers and remedies provided by law or otherwise.
24.3 We outsource the hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these Terms is in any way restricted by applicable law, that provision shall be valid and enforceable to the fullest extent permitted by that law. The invalidity or unenforceability of any such provision shall not affect the validity or enforceability of the remaining provisions.
24.5 No failure to exercise or delay in exercising any right, power or remedy under these Terms or by law shall constitute a waiver of such right, power or remedy. If we waive a breach of any provision of these Terms, it shall not be deemed a waiver of any subsequent breach of that provision or a waiver of any other breach.
24.6 The exercise of the parties' rights under these Terms and Conditions is not conditional on the consent of any third party.
24.7 These Terms and Conditions are for our and your benefit and are not intended to benefit or be enforced by any third party.
25. Applicable Law
25.1“Order” means the order you place through our website to purchase one or more products from us; 
25.2“Order Confirmation” means the email we send to you to confirm your order in accordance with clause 4.3 above; 
25.3“Payment Processor” means a third party payment processor used by us;
24.4“Product” means a product offered on our website; 
25.5"Website" refers to our website.
25.6"Website Infrastructure" refers to all systems (including code) that enable, operate, or describe the website.
26.General Provisions
26.2 References to “clauses” are to clauses in these General Conditions.
26.3 Headings are for convenience only and do not affect the interpretation or structure of these Terms.
26.4 Words in the singular include the plural and vice versa. Words expressing gender include all genders, and references to persons include individuals, companies, entities, firms or partnerships. Please email us if you have any questions or concerns about these Terms, the Website or the Products.